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Has someone occupied your train seat that you had booked for yourself in advance and are not leaving it? Worry not, you don't need to fight with them for the seat.
Ask them politely to leave your seat. If they do not agree to it, send a text message to railway helpline number 139. SEAT <PNR NUMBER> <SEAT NUMBER> OCCUPIED BY UNKNOWN PASSENGER
For example, if your PNR number is 735028103 and seat number is S21 then you have to simply send a text message to 139 like this- SEAT 735028103 S21 OCCUPIED BY UNKNOWN PASSENGER
Alternatively, you can download the RailMadad app or visit its website. Enter your details, describe the issue and submit.
Doing so will send your complaint to the railway administration that will contact your train TTE to solve it within minutes.
Have a problem free journey!
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FAQs
FAQ 1: What should you do if someone occupies your reserved seat on the train?
Answer: Politely ask the person to vacate the seat. If they refuse, contact the TTE (Traveling Ticket Examiner) and show your ticket for assistance.
FAQ 2: Can you file a complaint if someone refuses to vacate your reserved seat?
Answer: Yes, you can file a complaint with the railway authorities or the TTE on the train. Refer to the Indian Railways guidelines for more.
Written by Arshita Anand
Arshita is a final year student at Chanakya National Law University, currently pursuing B.B.A. LL.B (Corporate Law Hons.). She is enthusiastic about Corporate Law, Taxation and Data Privacy, and has an entrepreneurial mindset
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Further Reading
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